Shipping Details
- Free Shipping: Available to Canada and the United States.
- Shipping Location: Orders are processed and shipped from Chateauguay, Quebec, Canada.
- Order Processing Hours: Monday to Friday, from 8:00 AM to 5:00 PM (Eastern Time).
- Fast Shipping: Most orders placed before 7:00 AM (Eastern Time) are shipped on the same business day. Tracking A tracking link is automatically sent via email, typically within one business day after shipment. Bulk Orders Preparation may take a few additional business days.
Shipping to Canada:
Free Standard Shipping 2 to 8 business days.
Express Shipping Options:
Xpresspost: 2 to 3 business days.
Priority: 1 to 2 business days.
UPS Express: 1 to 2 business days.
Freight Shipping for Pallet: Free shipping in 2 to 8 business days. Tracking information is sent 1 to 2 days after shipping.
Note: UPS does not deliver to P.O. Boxes.
Additional Charges may apply for certain regions, rural areas, construction sites, or deliveries requiring an appointment or a tailgate service.
Shipping to the United States:
Free Shipping: 4 to 10 business days.
Express Shipping Options:
Expedited Parcel: 4 to 8 business days.
Xpresspost: 2 to 4 business days.
Shipping via USPS: Packages are handed over to the United States Postal Service (USPS).
Additional Charges may apply for rural or remote areas.
Restrictions for Chemical Products
Chemical products in drums, pallets, or IBC containers are not shipped to the United States or internationally.
Tips for Faster Delivery:
- Carefully check your product selection, shipping address, email, and phone number.
- Avoid leaving notes for the carrier unless necessary.
- Monitor your email for automatic shipping updates.
- Track your order online in real-time for the latest information.
Invoicing:
- A paper invoice is included with every order.
- For an electronic (PDF) copy, simply send us your order number.