Refund and Returns Policy
At CAM INGREDIENTS, we are committed to providing quality products at competitive prices. Our internal processes ensure accurate and timely order fulfillment. While sales are typically final, we understand that mistakes can happen, and we are dedicated to customer satisfaction.
7-Day Refund, Return, or Exchange Policy
You are eligible for a refund, return, or exchange within 7 open days under the following conditions:
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Incorrect products have been delivered.
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Products arrive damaged or broken.
Procedure
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Notify us of the issue by emailing us at info@camingredients.com.
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We will provide you with a unique code to mark on the inside of the return box.
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We will send you a prepaid return shipping label.
Exchanges
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Upon receiving the returned item(s), if you request an exchange, we will process and ship your replacement within one business day, provided the product is available.
Refunds
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Once we receive the returned item(s), we will process your refund within one business day.
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Please note that it may take 1 to 7 business days for the refunded amount to appear on your statement, depending on your bank or credit card provider. This delay is standard due to credit card payment processing for online transactions.
For any questions or concerns, please contact our support team at info@camingredients.com.