Terms & Conditions
1. Agreement
These Terms and Conditions, along with the Seller’s Purchase Order Confirmation and Invoice, constitute the entire agreement between the parties (the “Agreement”). The Buyer acknowledges that CAM Ingredients is a reseller of the Product. The Product shall be deemed accepted unless refused or returned within 10 days of receipt. The Buyer is responsible for conducting inspections at their expense and returning any nonconforming goods within 7 business days at their own cost and risk.
2. Payment
All credit card payments are processed through Authorize.Net, ensuring PCI compliance.
Credit card and billing information is encrypted via SSL connection.
CAM Ingredients does not store or share any credit card or billing information on its servers for security purposes.
3. Price
All prices are fixed as of the Invoice and/or Order Acknowledgment date. Prices are exclusive of taxes, fees, duties, handling, and freight charges unless otherwise specified by CAM Ingredients.
4. Return Policy
Returns are only accepted if products are incorrect, damaged, or broken upon delivery.
All returns must be authorized by CAM Ingredients.
Online orders must be returned through the Online Return function in the order dashboard.
Returned goods must be accompanied by a Returned Materials Authorization document and returned in original packaging and condition.
The sender assumes liability for transit damage.
5. Risk of Loss
Title and risk of loss transfer from CAM Ingredients to the Buyer upon shipment. Any damage occurring during shipping is the Buyer’s responsibility.
6. Assignment
The Buyer may not transfer rights or obligations under this Agreement without prior written consent from CAM Ingredients.
7. Limitation of Liability
CAM Ingredients is not liable for any special, consequential, indirect, incidental, statutory, or punitive damages, including lost profits, lost sales, lost revenue, or damage to property. The Buyer’s sole remedy for dissatisfaction with the Product is returning it per the return policy.
8. Indemnification
The Buyer agrees to indemnify and hold harmless CAM Ingredients and its suppliers against claims, damages, and liabilities arising from:
Use, handling, or storage of the Product.
Intellectual property infringement claims related to the Product.
Third-party claims resulting from derivative products containing the Product.
9. Delivery Dates
Delivery dates are approximate. CAM Ingredients is not responsible for damages due to delays caused by unforeseen circumstances (Force Majeure Conditions such as natural disasters, government regulations, or supplier failures). If such conditions increase costs, CAM Ingredients may require the Buyer to cover additional expenses.
10. Termination
CAM Ingredients may terminate the Agreement if:
A signed Order Acknowledgment is not received within five (5) days.
The Buyer is unable to accept delivery and no alternative delivery date is agreed upon.
11. Compliance with Applicable Laws
The Buyer is solely responsible for ensuring compliance with all applicable laws, regulations, and intellectual property rights regarding the purchase, use, handling, and storage of the Product.
12. Conflicting Terms
In case of conflict between these Terms and Conditions and an Invoice or Order Acknowledgment, these Terms and Conditions will prevail.
13. Miscellaneous
(a) Entire Agreement; Amendment
This Agreement, including the Order Acknowledgment and Invoice, constitutes the final agreement between the Buyer and CAM Ingredients, superseding all prior agreements. Amendments must be in writing and signed by both parties.
(b) Binding Effect
This Agreement is binding upon both parties and their successors or permitted assignees.
(c) Governing Law
This Agreement is governed by the laws of Quebec. Any legal action must be filed exclusively in the City of Montreal.
(d) Notices
Notices must be in writing and delivered via hand, certified mail, fax, or email.
(e) Severability
If any provision of this Agreement is found invalid, the remaining provisions shall remain in full force and effect.
(f) No Waiver
CAM Ingredients retains all rights and remedies, and no waiver shall be recognized unless in writing.
(g) Limitations
Except for actions regarding nonpayment, any legal claim related to this Agreement must be filed within one (1) year of the event occurring.
(h) Attorneys’ Fees
In the event of a legal dispute, the prevailing party is entitled to recover reasonable attorney fees and costs.
(i) Electronic Copies
Signed Order Acknowledgments delivered electronically shall be deemed as originals.